of an organization’s software budget are spent on "true up" costs
The challenge. Software audits are on the rise and vendor compliance programs are getting more skilled in generating incremental revenue from customers who have inadvertently over-deployed or misused software licenses.
The reality. Overreliance on Software Asset Management tools and a lack of resources or skills can result in an organization's unpreparedness to challenge and refute findings from an audit.
The Impact. Inadequate governance, internal controls and process can result in software non-compliance, leading to significant unplanned fees paid to a vendor.