Customer Engagement.

Automate your license compliance outreach campaigns to maximize account coverage and capture missing revenue.


of global unlicensed software per a BSA report in 2018. With large volumes of customers comprised in the SMB segment, how are you assessing compliance?

The challenge. Assessing compliance across your entire customer base is near impossible. Vendors must prioritize efforts on enterprise accounts, leaving their SMB segment of customers untouched.

The reality. Efforts to reach SMB customers using standard outreach and tracking is highly manual, time intensive and expensive.

The Impact. Failing to maximize revenue from the entire customer base leaves a significant portion of compliance risk unassessed and unrecovered from your customers.

Win the Compliance Battle

Assess 100% of Your Customers Through Customer Engagement powered by ConnorX

Scale your license compliance outreach campaigns with an automated customer engagement solution that allows you to reach all of your customers (SMB and Enterprise) without overextending resources.

Broader Customer Engagement At Your Fingertips

Automated Customer Engagement by ConnorX

ConnorX is a powerful customer engagement management tool that optimizes licensing compliance at scale to capture more revenue through efficient customer engagement and real-time visibility into customer interactions.

    • Easy to Deploy – Get up and running in 2 days

    • Automated Engagement – Simplify email outreach and follow up campaigns

    • Complete Visibility – Easily monitor email delivery, open rates, views, and bounces

    • Real-time Analytics – Uncover insights with powerful analytics across campaigns

    • CRM Capabilities – Leverage real-time reporting, workflow automation, Salesforce integration, email integration, and more

What our clients say about us…

In our world of IP protection and enforcement, supply chain reviews are a key component of our program. Having a trusted partner that respects and treats your customers as their own is priceless—and Connor does just that.

Vivian Vassello, Sr. Director Intellectual Property Protection & Enforcement at Dolby

Connor is rare in that it’s not just a vendor; it is a partner to us. The Connor team gives us the sense we are in this together, and they are always looking at ways to make us more successful.

Mark Bhide, Sr. Director of Global Brand Protection & Licensing Compliance

Connor is hands-down the best boutique audit firm in the Bay Area. Their knowledgeable, polished and communicative team goes above and beyond the call of duty to ensure we are satisfied with their work. You won’t find another firm that responds so quickly with such high quality deliverables and positive attitude.

Jannik Nelson, PDG - WW Finance & License Compliance at ARM

As a licensee in the past, I was tremendously impressed by the ability of Connor’s team to be comprehensive and pleasant to work with. I appreciated their efforts in particular to teach us best practice, and it’s why I hired them later when I became a licensor. I strongly recommend Connor team to any licensors that wish the check the compliance of agreements, while maintaining good relationships with their licensees.

Licensing Manager at multinational company in the media and entertainment sector

Every member of a Connor team is a dedicated and specialized license auditing expert, which makes them different from the Big 4 accounting firms. As a result, they know how to work with licensees to get results. They are efficient, fair, reasonable, diligent, focused on the essential issues, and tough when they need to be.

Principal IP counsel at multinational CE company

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